Published: Mon, October 15, 2018
Hi-Tech | By Kristin Zimmerman

Sony has fixed the PSN messaging bug that bricked consoles

Sony has fixed the PSN messaging bug that bricked consoles

In describing the PS4 message, one player wrote that it was merely a question mark in a box, suggesting that the malicious messages can not even be displayed by the PS4.

Before we go any further: To set you PlayStation account to private, fire up your console and head to the Settings menu.

For example, a gamer with the username Huntstark1 described a situation they encountered as their team was involved in a match-up of Rainbow Six: Siege.

Some users are having to report they've gone to the lengths of a factory reset on their PlayStation 4 consoles in order to clean up the mess - this looks like a particularly nasty bug. One of the team members, though, did not face the problem, as their message settings were toggled to "Private" mode. PS4 owners have gathered on Reddit to document the issue, noting that the console can crash just from receiving the message, even if it's not opened.

The simplest solution to prevent this from happening in future is to turn off messages from folks you don't know.

Maybe if they were half as good at Rocket League as threatening people...

Until Sony issues a fix, it's not an overstatement to say that you need to take preventive steps to keep yourself safe. That won't fix your console if you've already been hit by the messaging bug, however. "Messages" and then Messages. Someone who wants to brick your console simply sends you a message that your PS4 can't read or recognise, and it crashes the system. Messaging. On that last page, change "Messages" to either "Friends only" or "No one". As a reminder, Sony has disabled the ability to send the offending characters, so it's unlikely anyone will be affected from here on out.

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