Published: Fri, December 07, 2018
Hi-Tech | By Kristin Zimmerman

O2 data not working as company has network issues

O2 data not working as company has network issues

They said in a statement: "The network issue we are now experiencing remains a top priority for us and we are working as quickly as possible to fix the issues". Our technical teams are investigating. "Updates will be shared here as songs they are available".

"The cause of today's network issue is in certain nodes in the core network resulting in network disturbances for a limited number of customers across the world, including in the United Kingdom", she said.

The outage is also having knock-on effects for other services that rely on the O2 network, including Transport for London's electronic timetable service at bus stops, which has stopped working. "This issue is being investigated".

O2 is the second-largest mobile network in the country, behind EE. "Although must say it is strangely liberating at the moment". Our priority is to restore full data services on the network by tomorrow morning.

Ofcom says that if your provider fails to fix a fault by the date promised, or you are unhappy with how long it is taking, you should follow their formal complaints procedure. But now message from O2 is I've no internet connection. "Hope this can resolved quickly".

O2's internet service is down, leaving people with phones on the network unable to get on the internet.

. "Down? Really?! @O2 appalling coverage all the time anyway, can't wait to switch out my service provider".

He said: "We're aware that our customers are unable to use data this morning".

OUTAGE UPDATE 10.45am: One of O2's third party suppliers has identified a software issue in their system. It said other operators across the world were also affected. Our technical teams are working extremely hard to resolve this. "We apologise for any inconvenience".

The company has confirmed that voice calls are still working, and have asked customer to alert them to any network issues they may be experiencing.

The company have so far not said anything about whether they would be giving customers compensation for the outage.

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